With the introduction of online delivery services, a typical day in our life has been transformed. With the technology utilized by internet delivery services all ready to bring more leisure and freedom to our everyday lives, the tiredness and inconvenience of leaving our homes to acquire products for our daily purposes are progressively paving the way to becoming a thing of the past.

Although India offers a plethora of platforms for delivering products such as food and groceries, the main issue is the hassle of having to search for and find apps that exactly meet our needs. With consumers' diverse demands dispersed across multiple stores, fitting everything into a single trip can be difficult, especially in the current COVID19 pandemic age, when walking outside is a risk that should be avoided until absolutely essential. Consider how convenient it would be if all of these requirements could be met on a single platform.

This is where Dunzo, the hyperlocal delivery firm, comes in. This is an internet company that delivers groceries, food, and a variety of other goods.

Dunzo's background

The phrase Dunzo is a slang acronym that means "done" or "completed." The firm chose this name since they are focused on completing or delegating the task that their customers have given to them. Dunzo can do any task that the customer wishes to finish or transport from one area to another, as the name implies. The main concept behind the company's brand is to be quick, dependable, and brave.

Dunzo is an Indian firm that provides hyper-local on-demand delivery services. The delivery company provides all of the commodities requested by the user on demand for a little fee. For example, if a user wants to buy a t-shirt they saw in the mall but can't find it, they can contact Dunzo for assistance.

The portal also has partnerships with a variety of eateries, apparel businesses, and general stores. Bengaluru, Noida, Delhi, Chennai, Hyderabad, Pune, Hyderabad, and Mumbai are among the cities where it currently works.

Dunzo offers a single platform for all commodities, including groceries, pet supplies, health and wellness, bike rides, laundry delivery, pick-up and drop-off services, and a variety of other services. 

Founders of Dunzo

Kabeer Biswas is the founder of Dunzo and the person who came up with the idea for the platform. At the age of 28, he took the initiative to save the public's time by introducing the Dunzo platform concept. Kabeer is a Mumbai University engineering graduate and alumnus of Mumbai's Narsee Monjee Institute of Management. He is also the founder of Hoppr, a platform that was eventually sold to Hike Messenger. In addition, from 2007 to 2010, he worked with Airtel in the sales and manufacturing department.

Ankur Agarwal, a computer science graduate from IIT Roorkee, is one of Dunzo's co-founders. Mukund Jha, who worked with Ankur at Google, is the platform's other co-founder. Filter, an HR IT startup founded by the two, was also founded by them.

Dalvir Suri, a Mumbai University graduate, is the platform's fourth co-founder. He worked for IBM as well as Cybrilla Technologies, where he was the operations and delivery leader.

The origins of Dunzo

It all started when Kabeer Biswas, the platform's founder, relocated to Bengaluru and decided to try out a new company concept: a to-do list that performed and completed tasks on its own. Dunzo was founded on this principle. He began spreading the word about the platform by making his little duplex room the platform's headquarters. It started as a simple Whatsapp group where the delivery services were adequately discussed and carried out. Kabeer then took on the responsibility of running errands and completing duties for customers while riding his bike and making deliveries.

He employed some part-time staff and volunteers from an NGO on a part-time basis to help him with his task. The Dunzo crew completed 70 orders each day in 2015, which contributed to the platform's popularity. The previously Whatsapp-based platform was transformed into an app in 2016 due to increased demand, with all of the platform's co-founders working together to make it a huge success.

Conclusion

Dunzo has been a big hit in the cities where it's been implemented so far. The platform has played a pivotal role in making its consumers' daily duties easier and more pleasant. In the near future, the company intends to collaborate with numerous manufacturers and merchants to improve product searches on its app. In order to improve product search, the platform wants to expand its physical retail store presence on its mobile app. It's also seeking to expand its footprint in a number of tier two locations. Dunzo has the potential to grow and become a top online delivery service platform in today's technology-driven world.